The Challenge
- Managing a multi-city organization with limited resources and optimizing operational efficiency.
- Lack of a centralized system for managing appointments, invoicing, and feedback, impacting workflow and productivity.
- Desire to provide quality services and track session details across centers for improved patient satisfaction.
Think Brand Requirements
- Create a consumer-facing website for easy online appointment booking
- Develop a portal for appointment management and invoicing
- Implement a feedback loop for effective communication between the owner, admins, therapists, and patients
- Incorporate analytics and notifications for real-time session details
- Requirement for innovative solutions like Home Exercise Program and Home Visits to cater to modern healthcare needs.
Create Solutions
- Consumer-Facing Website: Developed an SEO-optimized website to showcase Physiofirst, improve online visibility, and facilitate seamless appointment booking.
- Management Portal: Created a centralized portal for administrators to efficiently handle appointments, invoicing, and analytics across multiple centers, boosting productivity and decision-making.
- Feedback Loop: Implemented a comprehensive feedback loop involving the owner, administrators, therapists, and patients to gather valuable insights, enhance services, and ensure customer satisfaction.
- Analytics and Notifications: Integrated advanced analytics and notification systems to provide real-time session details, performance metrics, and actionable insights to the owner.
Grow with Features
- Home Exercise ProgramInnovative remote exercise programs enable patients to continue their therapy at home, increasing engagement and treatment effectiveness.
- Online Appointment BookingPatients can easily schedule appointments online, enhancing convenience and accessibility.
- Management Portal Administrators have a powerful tool to manage appointments, generate invoices, and access detailed analytics for data-driven decision-making.
- Feedback LoopProactive feedback collection enables continuous improvement and enhances patient experience, resulting in positive online reviews and reputation.
- Analytics and Notifications Real-time insights and notifications keep the owner informed about session details, performance trends, and business growth opportunities.
- Home VisitsFlexible options for in-home sessions provide convenience for patients, expanding the reach of Physiofirst's services.
Some of our other work
PhysioFirst
A WebApp that allows physiofirst's customers to book an appointment online at any of it's 15 centers spread accross the country. Without compromising on SEO and still giving it's patients an app like look, feel and experience through webapp.
Verum - Insurance Broking Company
Built a user-friendly web application for a Singapore-based insurance marketplace, allowing customers to assess business risk scores and purchase insurance online.